Legal notice

Legal Notice & Website Disclaimer

Last Updated: 30/07/2026

Welcome to The Scent Box. This Legal Notice governs your use of our website and services. By accessing or using our website, purchasing our products, or communicating with us, you agree to the terms outlined below.

1. Business Information

  • Trading Name: The Scent Box

  • Company Name: CJ's LTD

    Email: sales@thescentchest.co.uk

  • Phone: +44 07909 193511

  • Physical Address: 6 Beaufort East BA1 6QD

  • Company Registration Number: WIP

  • VAT Number: WIP

2. Intellectual Property Rights

Unless otherwise stated, all content published on this website—including but not limited to written product descriptions, photographs, logo designs, graphics, text layout, and visual software—is the exclusive intellectual property of The Scent Box and is protected under applicable copyright, trademark, and intellectual property laws.

  • Permitted Use: You may view, download, and print pages for your personal, non-commercial use only.

  • Prohibited Use: Reproduction, duplication, republication, modification, or commercial exploitation of any material on this website without our express written consent is strictly prohibited.

3. Product & Handmade Disclaimer

Many of our products at The Scent Box (including our hand-poured wax melts, artisan incense burners, hand-rolled incense sticks, natural essential oils, and handcrafted bath items) are crafted by hand from natural ingredients and materials.

  • Artisan Variations: Small imperfections—such as minor visual variations in wax, slight shifts in essential oil hues, hand-thrown ceramic textures, or small dimensional variances—are inherent characteristics of handmade and natural products rather than defects.

  • Colour & Scent Accuracy: We strive to display product images, colours, and descriptions as accurately as possible. However, actual colours may vary slightly depending on your monitor settings and lighting conditions, and subtle fragrance variations can naturally occur between batches due to the use of botanical and natural ingredients.

4. Limitation of Liability

While we work diligently to ensure all information, pricing, stock levels, and product descriptions on this website are accurate and up to date, errors may occasionally occur.

  • Information Accuracy: The content on this website is provided on an "as is" basis without warranty of any kind, express or implied.

  • Website Access: We do not guarantee uninterrupted access to our website and reserve the right to suspend, withdraw, or amend our services at any time without notice.

  • Indirect Damages: To the maximum extent permitted by law, CJ's LTD shall not be liable for any indirect, incidental, or consequential losses resulting from your use of this website or reliance on any information provided herein.

5. Third-Party Links

Our website may contain links to external third-party websites or services. These links are provided solely for your convenience. We do not exercise control over third-party content, policies, or privacy practices, and we accept no liability for any loss or damage that may arise from your use of them.

6. Governing Law & Jurisdiction

This Legal Notice shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with this notice or your use of the website shall be subject to the exclusive jurisdiction of the local courts.

7. Contact & Amendments

We reserve the right to modify or update this Legal Notice at any time. Any changes will take effect immediately upon being posted on this page.

For questions regarding this Legal Notice or any legal inquiries, please contact us:

  • Email: sales@thescentchest.co.uk

  • Phone: +44 07909 193511